Online sales conditions
This website www.centerglassline.com is owned by CENTERGLASSLINE SPA with headquarters in San Gimignano, via dei platani n. 15 cod. tax and VAT 04367480482 - C.C.I.A.A. YES 94391 E-mail firstname.lastname@example.org, email@example.com.
The purchases made on our website are governed by these general conditions of sale, in accordance with Italian law and in particular with the Consumer Code referred to in the Decree Legislative 6 September 2005, n. 206, relating to consumer protection in contracts a distance, as well as the Legislative Decree 9 April 2003, n.70, relating to electronic commerce.
Therefore, the Customer is invited, before sending the order, to carefully read the general conditions and the information contained therein, by making appropriate paper printing or saving on a durable medium.
Any changes or new conditions of sale will be promptly reported to the customer and will be effective from the time of publication on our website, and will be applied only sales concluded after publication.
The items on our website can be purchased by anyone over the age of 18.
The sending of the order by the Customer is valid as acceptance of the conditions of sale to that currently in force.
Features and Product Availability
The customer can buy online only the products on our website that can be viewed in the catalog in the "Private Sale" category.
Our company is therefore not responsible for the contents of the sites reached through links of link present on our website or reported within the website itself.
Our website shows the products as truthfully and accurately as possible. The colors displayed, as well as the aesthetic characteristics of the product, they may undergo variations or alterations due to the user's monitor, and also for other technical reasons or other reasons not attributable to our site web. Our company therefore cannot guarantee and does not guarantee that the colors, as well as the others visual characteristics are reproduced on the screen in a perfectly truthful way.
Some products on the website are available in limited quantities, therefore in particular circumstances our company may not be able to ensure the availability of all
offered products; in this case, therefore, it cannot be held liable for damages or anything else due to the temporary unavailability of one or more products and will in any case communicate it timely to the customer to evaluate alternative solutions or return the amount paid.
Order cancellation and modification
Our company reserves the right, following unexpected logistical and organizational difficulties, to cancel the order received, giving prompt communication via e-mail to the Customer or, by agreement with the same, to change the deadline for delivery.
Unless otherwise specified, the prices shown on our web catalog are to be intended as VAT included and refer only to products sold online to end customers.
The prices applied are those indicated on the site at the time of the order by the Customer, without consider price increases or decreases, even if due to promotions that may have occurred later.
Shipping costs must be added to the price, while the tax documentation will be released by our company at the time of shipping and sending the products.
The Customer, as specified above, can only purchase the products present in the electronic catalog of our website, by placing them in your shopping cart. The order sent by the customer via the internet to our company through our website, must be completed in its entirety in order to bring to our knowledge all the elements necessary for the identification of the Customer, of the products ordered as well as the indication of the place of delivery, under penalty of nullity.
The correct receipt of the order is confirmed by our company through an e-mail response sent to the email address communicated by the Customer. This message repeats all the data entered by the customer, who is required to verify the correctness of what has been transcribed and undertakes to promptly communicate any necessary corrections to the email firstname.lastname@example.org by reporting the order number on the order document.
The customer declares the truthfulness of the data entered during registration, while our company declines any liability due to the inaccuracy of these data.
Deliveries and shipments
Orders are processed only within the borders of the Italian territory.
Transport costs will be calculated based on the order value, quantity of products and destination of the order, and will be visible in the total amount of the order before proceeding with the confirmation of the purchase and its payment.
Orders will be processed within 16 working hours, while delivery will take place, unless impeded unforeseen events arising during transport, within the ordinary term of 2-4 working days.
For shipments, our company uses the following express couriers: UPS, BRT, FED-EX and TNT.
The courier will deliver the goods directly to the address indicated by the customer at the time of purchase.
Except for direct direct agreements between the courier and the customer, the delivery of packages or pallets will take place on the street level, no delivery to the floor is foreseen.
Our company is not responsible for any delays attributable to the fault of the shipper, or caused by transport congestion at certain times of the year.
Our couriers deliver during working hours from Monday to Friday, unless otherwise agreed, for which the Customer is advised to carefully check the indicated address and telephone number in the order, in order to facilitate the work of our couriers and receive what was ordered in the shortest time possible time.
In case of absence of the customer, our couriers will leave a notice with a written telephone number and location of the warehouse to be contacted to agree on a new delivery.
Our couriers guarantee 2 3 steps before the goods go into storage, and in this case the Customer must collect it personally at the address written on the notice.
Upon receipt of the package, the customer is invited to check:
that the package is intact and not damaged: any disputes must be reported to the courier indicating on the waybill signed for the withdrawal, the wording "Withdrawn subject to check ", otherwise the parcel is considered delivered correctly.
that the number of packages indicated on the waybill or invoice is actually the one delivered.
Transactions are settled by payment by credit card through the system secure and encrypted PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal
L-2449, Luxembourg, www.PayPal.com, hereinafter "PayPal"). For maximum customer safety, Centerglass Line Spa does not collect or store the data relating to the payment instrument used in the transaction by the Customer.
The Customer does not need to have or open a Paypal account.
Before shipping, orders may undergo checks by Centerglass Line in this regard the identity of the person who used the card and the final destination of the purchased goods.
As a precaution, our company therefore reserves the right to condition the shipment of what has been ordered only to certain verified addresses and / or to request additional information such as for example, a fax copy of an identity document with the buyer's signature. Any actions by checks can therefore lead to a reasoned delay with respect to the standard processing times order.
The Customer always receives the order confirmation and an email from the secure PayPal information system with the copy of the transaction occurred with the summary of the key data: PayPal receipt code, summary of purchased items, total amount, date and time of the operation and other useful information on the shipping and how to contact PayPal and seller support.
As an alternative method to paying by credit card, the possibility of forward by email or fax order with payment by bank transfer and complete with the following
mandatory data: name and surname of the person carrying out the order and payment, residence data and, if various, shipping data, email address, direct telephone number, list of ordered items and relative quantity, details of the transfer made (amount, date and CRO).
The coordinates to be used for the transfer are: Monte dei paschi di siena Iban Code: IT 98 W 01030 37810 0000 0106 7422 made payable to CENTERGLASSLINE SPA.
The order with the bank transfer procedure is processed after the credit has been verified of the Centerglass Line administration, which will take care of notifying the Customer by e-mail to the address provided.
Access to the online information system
Telematic access to the Centerglass Line online catalog takes place via the Internet.
The Customer must use his own personal computer connected to the Internet through a service signed with your service provider. For consultation it is recommended to use an access broadband (eg ADSL).
The user-client computer must have a latest generation web browser installed with cookies enabled. The cookies released on the computer of the user-customer are used only by information system during visits for purposes strictly related to technical functioning of the system and are not permanent. These data are not used or recorded for statistical purposes or monitoring internal visit routes without the express notice and request for consent User-customer. System access statistics are automatically processed in form general and anonymous.
Right of withdrawal
Purchases on the website of our company are subject to the discipline of the aforementioned Legislative Decree 206/2005, which guarantees the withdrawal, for any reason, from the purchase contract under the following conditions:
If the customer is not satisfied with the goods received, he has the right to withdraw from the contract within 10 working days from receipt of the goods, returning the product or products subject to withdrawal to ours company by sending a written communication to the email email@example.com specifying the number and order date, invoice number or tax receipt, which products must be subject to withdrawal (identified by the product article code), customer's name and surname and bank details (code IBAN and bank name).
An acceptance e-mail will then be sent upon return of the goods subject to withdrawal.
Upon receipt of the same, the customer has 15 days to send the goods to the following address Centerglass Line Spa, via dei Platani n. 15, 53037 San gimignano (SI).
The shipping costs, packaging and travel risk burden for the return of the goods are a charged to the customer.
The customer is responsible for packaging the goods, upon arrival the goods will be examined to evaluate any damage or tampering for which the substantial integrity of the returned goods
it will be an essential condition for exercising the right of withdrawal.
Our company will refund within 14 working days of receipt of the goods providing for the reimbursement to the Customer, by crediting the amount corresponding to the value of the goods resulting from he invoice, and not including the costs of shipment that remains acquired (art.5 paragraph 6 of Legislative Decree No. 185 of 22/05/1999).
Obviously Centerglass Line will not make any refund subject to withdrawal, without the preventive receipt of the goods by the Customer in its warehouse.
Right of withdrawal exclusion
Pursuant to article no. 55, c2, lett. B and C, of the Consumer Code, the right of withdrawal does not apply for the supply of goods or services the price of which is linked to fluctuations in interest rates financial market that the trader is unable to control and for the supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or deteriorate rapidly.
Deteriorated and no longer resalable goods cannot be subject to the right of withdrawal.
Complaints relating to defective products or to malfunctions of the shipping service may be forwarded to the address firstname.lastname@example.org which will examine them and contact the customer at the latest as short a time as possible, usually within 24 working hours, to provide information, answers or propose alternative solutions.
Our company aims to operate in the most correct way possible, however, it could inadvertently occurring in its own technical inaccuracies or inaccuracies or in the material information received from uppliers, spelling, typing or translation errors typographical errors, and therefore relieves itself of any liability for moral damages or materials resulting from these reasons, and in no case will our ompany be liable for any specific, incidental, indirect or consequential damage of any kind, or for any e any damage without limitation, including that resulting from loss of use, data or profits, or under any liability theory in connection with use, the communication or transmission of this information.
Our company reserves the right to make changes and modifications to the site and to the each time it becomes necessary, without any kind of notice.
Disputes and competent court
In the event of disputes not resolvable through the management of the complaint and for direct agreement between the Centerglass Line and the Customer is indicated as competent on Court of Siena.
The Centerglass Line does not collect or process sensitive data. The only data collected are those related to the management of responses to requests for information sent by
users, for the fulfillment of online orders and the fulfillment of tax obligations inherent. The collected data is not shared with third parties and is not used for
carry out intensive commercial campaigns.
Centerglass Line does not have access to and does not hold data relating to the payment through credit card managed through the Paypal system.